Terms of Use

These Terms of Use govern your access to, browsing of, and use of our official website platform, including all page content, product displays, functional services, and online shopping features. This document serves as a binding usage agreement between website users and the platform. All visitors, browsers, and registered customers who access this website shall be deemed to have read, understood, and unconditionally accepted all the terms stipulated herein. We provide website services and shopping functions based on standardized, safe, and transparent operating principles, aiming to offer users a stable, convenient, and reliable online browsing and purchasing environment.
Please read these Terms of Use carefully before using any functions of this website. If you do not agree with any part of these terms, you are not authorized to continue browsing, accessing, or using our website services. The platform reserves the right to adjust service content, optimize website functions, and update rule specifications in accordance with operational needs and industry standards.

1. Website Service Description

This website is an independent online shopping platform dedicated to displaying and selling high-quality household and commercial bathroom daily necessities, including toilet paper rolls and flushable wipes. We provide users with complete online shopping services, including product browsing, parameter viewing, order placement, online payment, logistics delivery, and after-sales support. All services are open to global users and follow unified service standards and transaction specifications.
We continuously optimize website page layout, browsing experience, product display logic, and functional stability to ensure that users can quickly and accurately obtain product information, complete independent shopping operations, and enjoy standardized after-sales supporting services. The platform ensures that all displayed product information, service descriptions, preferential rules, and policy content are true, effective, and consistent with actual service standards.
We reserve the right to adjust website functions, optimize page content, update product categories, and modify service rules at any time according to market changes, product iteration, and platform operation requirements. All adjusted content will take effect immediately after being displayed on the official website, ensuring the timeliness and standardization of platform services.

2. User Conduct and Usage Rules

All users accessing this website shall use the platform in a legal, compliant, civilized, and reasonable manner. Users shall not use this website to engage in any behaviors that violate public order and good customs, violate industry norms, or damage the legitimate rights and interests of the platform and other users. All browsing behaviors, operation behaviors, and shopping behaviors of users must comply with international network usage specifications and cross-border e-commerce industry rules.
Users are prohibited from using technical means to attack, interfere with, or disrupt the normal operation of the website, including but not limited to malicious scanning, data crawling, unauthorized intrusion, tampering with page information, interfering with server operation, and releasing invalid or malicious data. Users are prohibited from using the platform to publish false information, malicious comments, misleading content, or illegal and inappropriate information.
Users shall not conduct malicious shopping behaviors on the platform, including false orders, malicious brushing orders, frequent unreasonable returns, malicious evaluation harassment, and other behaviors that damage the normal operating order of the platform. The platform has the right to restrict service permissions, intercept abnormal orders, and terminate user access qualifications for any non-compliant user behaviors.
Users shall bear independent responsibility for all operation behaviors conducted under their access permissions. All consequences caused by improper user operation, non-compliant use, and illegal behaviors shall be borne by the user independently, and the platform shall not bear any related responsibilities.

3. Intellectual Property Rights Statement

All text content, picture materials, page design, layout structure, graphic logos, copywriting descriptions, and functional designs displayed on this website belong to the platform’s exclusive intellectual property scope. All related content is protected by international intellectual property laws and industry specification rules. No individual or institution may copy, reproduce, modify, disseminate, plagiarize, or commercially use the website content without the official written authorization of the platform.
Users are allowed to browse, view, and query website content for personal shopping reference and personal use only. Any form of commercial reproduction, secondary editing, network reprinting, batch copying, and unauthorized commercial dissemination is strictly prohibited. Once the platform finds any infringement behavior, it has the right to pursue all legal liabilities of the infringer and require the infringer to bear all losses caused thereby.
All product brands, product related descriptions, and functional features displayed on the website are legally used by the platform based on formal product supply channels. Any unauthorized imitation, counterfeiting, or commercial use of the platform’s product system and brand image is not allowed.

4. User Information and Privacy Protection

Users may actively submit personal information such as receiving address and contact information during browsing and ordering to complete transaction services. The platform strictly abides by privacy protection principles, standardizes the collection, storage, and use of user information, and fully protects user personal privacy and data security.
We only collect user information necessary for completing order transactions and providing after-sales services. We will not actively collect excessive sensitive information, nor will we sell, rent, or disclose user personal information to irrelevant third parties without user authorization. All user data is stored through secure encrypted systems, with strict access authority management and confidentiality control mechanisms.
Users have the right to query, modify, update, and apply for deletion of their personal information. The platform will respond to user information adjustment and deletion applications in a timely manner in accordance with standardized procedures to ensure that user privacy rights are fully protected.

5. Platform Service Limitations and Exclusions

The platform guarantees the normal operation of website functions under conventional network and equipment conditions, but does not guarantee that the website will be completely free from interruption, error-free, or completely safe in the operation process. Due to objective factors beyond human control, including network fluctuation, equipment failure, system maintenance, natural weather factors, and third-party network environment abnormalities, temporary service instability, page access failure, and function delay may occur. The platform will not bear any direct or indirect losses caused by objective uncontrollable factors.
The platform is not responsible for user operation errors, information filling errors, password leakage, and account abnormalities caused by users’ personal equipment environment, improper operation habits, and failure to keep personal information properly. All losses arising from users’ improper use of the website shall be borne by the users themselves.
We reserve the right to suspend or terminate website services temporarily for system maintenance, function upgrade, security optimization, and content adjustment. We will try our best to avoid long-term service suspension and minimize the impact on user browsing and shopping experience.

6. Third-Party Service Instructions

In the process of providing website services and cross-border transactions, the platform may rely on formal third-party service providers to assist in completing payment settlement, logistics transportation, data statistics, and system maintenance services. All third-party cooperative institutions have passed strict qualification review and security assessment, and have signed formal confidentiality and service cooperation agreements with the platform.
The platform only authorizes third-party institutions to obtain user information necessary for service completion, and strictly restricts the scope of information use of third parties. The platform will supervise the service quality and information security management of cooperative institutions to ensure that user rights and interests are not damaged. However, the platform will not bear the liability for losses caused by individual abnormal failures of third-party independent services.

7. Service Termination Rules

Users may stop using website services at any time according to their personal will. The platform has the right to terminate or restrict the user’s access and use qualifications in a timely manner if the user violates these Terms of Use, engages in non-compliant shopping behaviors, or damages platform rights and interests.
After the service use qualification is terminated, the user shall no longer enjoy the website’s browsing, shopping, consultation, and after-sales service rights. The platform will retain the right to deal with abnormal orders and follow up related liability issues generated before the termination of qualifications.

8. Terms Update and Interpretation

We reserve the right to update, revise, and optimize these Terms of Use according to platform operation development, service upgrade, network environment changes, and industry standard iteration. All revisions are based on the principle of standardizing service behaviors and optimizing user experience.
The updated terms will be published on the official website page and take effect immediately after publication. Users’ continued browsing and use of website services after the update of the terms will be deemed as recognition and acceptance of the latest terms content. We recommend that users regularly check the latest rules of the website to ensure standardized and compliant use of platform services.

9. Contact Us

If you have any questions, feedback, or dispute consultation regarding website usage rules, service functions, platform specifications, and related content of these Terms of Use, please contact our official customer service team through the Contact Us page of the website. We will provide professional, standardized and timely reply and processing services to ensure that all user doubts and demands are properly resolved.

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